Frequently Asked Questions
How much does grocery pick up cost?
We are currently offering this service free of charge to best serve our community.
Where do I pick up my groceries?
You may collect your groceries at our location at 523 Prince Avenue. We have pick-up tables outside our side entrance on Pope Street. If it is raining, we will have the pick-up table set up at the front of the store on Prince Avenue. Once you arrive at Daily, call us at 706-548-1732, or knock on the side door, and we'll bring your order out to you promptly. If you have purchased alcohol, you will need to present your ID at pick-up. If you desire a completely contactless pick-up, please indicate so in the notes on your order.
When is grocery pick up available?
We are currently offering grocery pick up 7 days a week from 10:00am-6:00pm. The schedule is subject to change based on availability. You will be presented with an up-to-date list of currently available pick up times during the checkout process.
When will my order be ready for pick up?
Your order will be ready by the beginning of your selected pick up window and can be picked up anytime during the window.
What happens if I am late or unable to pick up my order?
We understand that sometimes things happen. Please give us a call if you are unable to pick up your order at the scheduled time and we will do what we can to reschedule. If you have not contacted us and your order has not been collected by the end of your pick up window, we will cancel the order and you will be charged a restocking fee equal to 10% of the value of your order.
How do I pay for my pick up order?
We accept payments via most major debit and credit cards and process them through the online store. Upon completion of checkout, a hold will be placed on your account for 150% of the estimated cost of your purchase. No charge will be made until you pick up your order, at which point your account will be charged for the final value of the purchase and any overcharge will be credited back.
How does pricing on the online store work?
Prices displayed in the online store are as current as possible, but pricing in the store changes often so please keep in mind all online prices are estimates. Your total price is not final until the order is fulfilled in the store.
Do I have access to in-store sales and special offers through the online store?
Although the online store does not always reflect current sale prices or member discounts, all in store sales and discounts will be applied to your order when fulfilled in store and reflected in the final total.
What is your policy for substituting items?
You have the option to allow us to make substitutions on any or all of the items on your list. If you decide to allow substitutions on an item that might be out-of-stock, we will do our best to select a substitute that is as similar as possible for as comparable a cost as possible. It will likely be a different brand or a different size, but we'll make sure you're taken care of. If you don't allow substitutions, when an item is out of stock we will simply omit it from your order.
What if I have a Waterman Water bottle return?
If you have a 5 or 3 gallon Waterman bottle for return, include that in the notes of your order when you order a new water bottle, and we will include the bottle deposit refund on your order. Please bring the water bottle with your when you come to pick up. We only accept Waterman brand water bottles for refunds.
Where can I direct feedback on my online shopping experience?
We welcome your feedback! Please direct any questions, comments, or concerns regarding the website to feedback@cordelia.info.